Retail/Trade Sales Assistant – No Vacancy

Retail/Trade Sales Assistant – No Vacancy

RETAIL & TRADE SALES ASSISTANT, GLOBE HOME TIMBER & HARDWARE

Positions filled as at 14.3.22

 

We’re looking for juniors & seniors to take up casual or full time employment in this role.

 

We welcome your application if you are

  • Honest, reliable & trustworthy
  • Able to work all shifts per roster
  • Capable of working with attention to detail and carry out all job tasks efficiently and accurately
  • Able to accept leadership and work with the team to achieve common goals.
  • Punctual – commence shifts on time, have a good attendance record & meet work time-frames
  • Able to follow written policies, procedures & manuals detailing the duties/tasks of the role

We hope to attract someone energetic and fun who is willing to work hard in a great team environment, adhere to minimum standards for appearance & customer service excellence and be willing to learn every day about product and contribute positively to the harmonious, cohesive team & safe working environment.

 

Applicants will be shortlisted based on a complete application, see guidelines below.

This Retail & Trade Sales Assistant role is specifically aimed at ensuring Globe Home Timber & Hardware customers and trades people have a great shopping experience.  We require people with a passion for retail with great customer services skills, exceptional personal presentation and the flexibility to do weekend work.  You will be required to work quickly, efficiently and with a professional attitude in a very busy environment. Some of your duties include but are not limited to:

  • Perform customer sales and service transactions which includes accurately handling and processing cash, cheques, credit cards. EFTPOS, ZipPay, Afterpay & Humm.
  • Proactively engage customers in sales, answer any product queries, source and place orders for customers and follow through to payment and customer pickup or delivery.
  • Assist unpacking pallets of stock in the Goods Receiving area.
  • Actively promote products and services.
  • Measure and cut timber and trims as required.
  • Ensure your stock items are organised, prices clearly displayed on your shelves/area, rotate stock on shelves to ensure high standard of presentation and ensure stock is at optimum levels.
  • Tint paint, cut keys and any other retail associated tasks with a high degree of accuracy.

 

Our Team

The working culture at Globe HTH is friendly with a team dedicated to providing customer service excellence because we work to maintain a co-operative team culture developing good working relationships. Our customer focus is ongoing and we carry out continuous training around customer service, product knowledge and other aspects of the retail business.

 

Globe HTH is an extremely busy environment and you must;

  • Recognise the importance of having and demonstrate a customer focus in your role at Globe.
  • Be prepared to carry out all your duties accurately and efficiently when you are not with a customer according to documented procedures.
  • Co-operate with all other team members, respect the ideas of others &  build positive workplace relationships
  • Learn & understand all your job requirements & have a good understanding of the Globe business.
  • Be productive during your shift with minimum downtime.
  • Be able to learn and adapt quickly to a growing environment
  • Be prepared to participate in ongoing training and development of product knowledge.

Essential criteria (experience/skills)

1. Strong spoken, written, typed, and body language communication skills

2. Solid teamwork skills

3. Resistance to stress and conflict in a retail environment

4. Have an aptitude for a customer-facing role

5. Good time management and prioritising skills

6. Self motivation and the ability to think on your feet

7. Respond well to leadership

Desirable requirements

Knowledge of Globe Home Timber & Hardware

Knowledge of hardware or building trades

To apply:

Write a cover letter to go with your resume and tell us why you would like to work in this role at Globe HTH.

List the essential criteria (see above) and indicate how you acquired these essential skills/knowledge (Junior applicants can refer to work experience to answer the questions).

 

Contact the Corporate Services Manager for a comprehensive job description, phone 8087 5382.

 

Address your applications (covering letter + resume) to the Corporate Services Manager and hand deliver it to any team member at Globe HTH 108 Galena St, Broken Hill NSW 2880.

At Globe, our customers come first & so we’re doing more for homemakers, renovators, and tradies.

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